Terms and Conditions
Effective Date: 6/12/25
Welcome to TheMattressOutlet.store. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products from The Mattress Outlet (“we,” “us,” or “our”). By using our site or placing an order, you agree to be bound by these Terms.
1. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this site by any third party.
2. Product Information
We strive to ensure all product details, descriptions, and prices are accurate. However, errors may occur. In such cases, we reserve the right to correct any errors and cancel orders if necessary.
3. Pricing and Payment
All prices are listed in USD and are subject to change without notice. We accept all major forms of electronic payment through our secure payment processing system. Orders will only be fulfilled once payment is received in full.
4. Shipping & Delivery
We offer shipping to most locations in the United States. Delivery times are estimates and not guaranteed. Shipping costs and delivery dates will be displayed during the checkout process.
5. Returns & Refunds
We offer a 60-day return window for eligible products. A 20% restocking fee applies to all returns. Returned items must be in new, unused condition. Customers may choose to exchange items for products of equal or lesser value in lieu of a refund. After 60 days, purchases are considered final and non-returnable. Please refer to our full Refund Policy for more details.
6. Warranty
Products may come with a manufacturer’s warranty. Please refer to individual product pages or contact us directly for warranty information. We do not provide any additional warranties beyond those provided by the manufacturer.
7. Intellectual Property
All content on this site, including images, logos, text, and graphics, is the property of The Mattress Outlet or its content suppliers and is protected by copyright and trademark laws. Unauthorized use is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, The Mattress Outlet shall not be liable for any damages resulting from the use or inability to use our products or website, including but not limited to indirect, incidental, or consequential damages.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
10. Governing Law
These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law rules.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the site. Continued use of the website following any changes constitutes acceptance of those changes.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us through our form.